Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
7.8/10
Very good
Rooms
8.3
Location
8.0
Service
9.0
Dining
8.3
Guest reviews
7.8/10
based on 9 reviews
4.5/5
based on 345 reviews
9.3
9.3/10 based on 471 reviews
#3 of 5 hotels in Garachico based on Tripadvisor
Patrick
United Kingdom,
December
2023
8.8/10
I absolutely loved my stay at this hotel! The rooms were lovely and very comfortable, but I did notice that the ones at the back were a bit small and noisy, so upgrading to a premium room or even a junior suite is definitely worth it. The service was top-notch, especially thanks to the wonderful Erasma who recommended many great restaurants and activities around Tenerife. The location was excellent for exploring the town and neighboring areas, right on the charming main square. The dining experience was a pleasant surprise with a focus on delicious local products, and the facilities were well-maintained.
Rooms
8.0
My room was lovely and very comfortable, but I recommend upgrading to a better category for a more spacious and quieter experience. The junior suite I stayed in was much better as far as I remember.
Service
9.0
The service here was excellent, and the staff, especially Erasma, were very attentive and friendly. They went above and beyond to make my stay enjoyable.
Location
9.0
The hotel is situated right next to the charming main square, in the center of things, making it a great base for exploring Tenerife. The area is beautiful with a pleasant little cafe nearby.
Dining
9.0
I was truly impressed by the dining experience at this hotel. The food was far more interesting and tasty than traditional offerings, with a focus on typical local products.
Facilities
9.0
The facilities provided at the hotel were excellent and well-maintained. I particularly enjoyed the comfort and cleanliness throughout my stay.
Darren
United Kingdom,
August
2023
8.2/10
I felt like I hit the jackpot with this hotel. The magical setting in beautiful Tenerife, alongside the incredibly welcoming staff, made my stay here unforgettable. However, the noise levels could have been lower, and the room variety might be hit or miss.
Rooms
8.0
Our suite was our idea of luxury, but a fan could have made it even better. We managed to shut out most of the noise, depending on the room booked.
Service
9.0
The staff spoke amazing English, were incredibly friendly, and made our stay truly magical. They were so helpful in planning our day trips too.
Location
7.0
The hotel's position on the central square of Garachico gave us a great view, but it could have been cleaner. Being right in front of the city hall was a unique experience, despite some limitations with showering times.
Dining
9.0
The dining experience was excellent, and the delicious dishes made every meal special. Just be cautious of the pigeons if you want to avoid sharing your food.
Facilities
8.0
The facilities provided everything we needed for a comfortable stay, from car hire to laundry services.
Alfred
United Kingdom,
June
2023
8.2/10
My stay at the hotel was wonderful overall. The rooms overlooked the plaza and were very comfortable with elegant wooden shutters and a high wooden beam ceiling. The service was helpful, friendly, and provided a warm welcome. The location was perfect, opening into the central square, a meeting place for locals. The dining experience was decent, and the facilities were well-maintained.
Rooms
9.0
The rooms were beautifully converted and personalized, offering good basic comfort.
Service
9.0
The service went above-and-beyond to be helpful.
Location
8.0
The hotel is in the main plaza of Garachico, a great central location.
Dining
7.0
The dining experience was decent, meeting expectations.
Facilities
8.0
The facilities were well-maintained, ensuring a pleasant stay.